As applying for jobs and attending interviews can be daunting, we would like to give you some hints and tips to help with the process.

It is really important to us that we employ the right people to work at the Aqua Park, so we want to give you the opportunity to demonstrate what you can do and showcase your skills at interview.

Application FAQs

You will have the opportunity to meet other candidates at the selection process, and to have fun. It is an interactive process, so that we can all get to know each other.

Teamwork and problem solving are very important to us, so you will have the opportunity to demonstrate your skills to us.

We are looking for enthusiastic people to represent our brand and our values. So be ready to showcase your knowledge of our product and explain how you would be an outstanding brand ambassador for us, though your role.

Our selection process will commence after 14th January 2019.

However, you can apply before this date. We will acknowledge receipt of your application and hold it on file until our screening process begins.

Ideally you will be available for a full season from mid-May through until mid-September. We do have a small number of peak season workers, from July to early September.

Please state your availability clearly in your online application form.

No. We are only able to employ people who have the right to work in the UK.

Tell us about all of your work experience. We are especially keen to hear from people who have customer service experience and have enjoyed working in a busy people focused environment.

If you are age 16 or over then you can apply for a Customer Service only role.

We will assess your skills and experience through our selection process.

If you are age 18 or over you can apply for a Trainee Lifeguard role.

If you are successful then we will help you build the skills and experience that the role requires. We offer training support contracts in which there is a minimum term that you must work for the Aqua Park, following the completion of your sponsored training. If you don’t work with the Aqua Park for the minimum term we will look to recover the costs of gaining your recognised qualification from you.

If you are applying as a qualified Lifeguard you will need the skills to manage parties and groups of people on the Aqua Park, ensuring they have fun and stay safe. This role does require you to be highly observant, able to concentrate and confident in communicating with people. For these reasons, we welcome applications for Lifeguard roles from people of 18 years and over.

If you are applying for a leadership team role then you will have to undergo a DBS check.

We work in partnership with the RLSS, The Royal Life Saving Society UK, who award recognised lifeguarding qualifications in the UK. Our training programme offers Open Water Lifeguard Qualifications.

You may apply if you already hold a NPLQ National Pool Lifeguard Qualification, but you will need to undergo open water training with us.

We are unable to recognise qualifications obtained overseas, such as the ARC American Red Cross Lifeguard certification.

If you already hold a recognised Lifeguarding qualification then ideally it should be valid for the whole of the summer 2019 season.

Through the interview process we will check your qualification and its expiry date. You must commit to undertaking ongoing training and training updates as required.

You must be physically fit, because you will need to be able to move quickly around the Aqua Park to respond to our customer needs.

You must be able to run a minimum of 200 metres on the shoreline if required and to use equipment such as paddle boards.

In addition, you must be confident in the water, able to jump or dive into deep water, able to swim 400 metres with a sense of urgency, plus able to tread water for 30 seconds.

You will need good vision to see across the park, be highly observant and confident in giving instructions to members of the public, for their own safety.

While you will receive a recognised Lifeguard qualification you will also undertake some customer service shifts. If you have previous customer service experience then this will be an advantage.

Interview Hints

Arrive on time – Sometimes it can’t be helped but always aim to arrive 10 – 15 minutes before your interview.

Dress Code – This is a professional interview and we will be looking to see how much pride you take in your personal appearance. Please dress as you would for any office interview. We don’t expect you to turn up in a ball gown or a suit, but neither do we expect you to interview wearing your favourite beanie hat, or your old smelly trainers.

Do some research – So that you can tell us why you want to work with us what appeals to you about our business.

Personality – We want to see the real you at interview. We are looking for fun loving people to help our customers enjoy their experience of the park. Please think about examples of how you have given good customer service to share with us.

Documents – You must bring proof of your right to work in the UK with you to the interview. This will be fully outlined to you in your email inviting you to interview.

If you have any certificates of qualification please bring these with you, for example a First Aid Certificate.

Arrive on time – Sometimes it can’t be helped but always aim to arrive 10 – 15 minutes before your interview.

Dress Code – This is a professional interview and we will be looking to see how much pride you take in your personal appearance. Please dress as you would for any office interview. We don’t expect you to turn up in a ball gown or a suit, but neither do we expect you to interview wearing your favourite beanie hat or your old smelly trainers.

Do some research – So that you can tell us why you want to work with us what appeals to you about our business.

Personality – We want to see the real you at interview. We are looking for fun loving people to help our customers enjoy their experience of the park. Please think about examples of how you have given good customer service to share with us.

Documents – You must bring proof of your right to work in the UK with you to the interview. How to do this will be fully outlined to you in your email inviting you to interview.

Arrive on time – Sometimes it can’t be helped but always aim to arrive 10 – 15 minutes before your interview.

Dress Code – This is a professional interview and we will be looking to see how much pride you take in your personal appearance. Please dress as you would for any office interview. We don’t expect you to turn up in a ball gown or a suit, but neither do we expect you to interview wearing your favourite beanie hat or your old smelly trainers.

Do some research – So that you can tell us why you want to work with us what appeals to you about our business.

Personality – We want to see the real you at interview. We are looking for fun loving people to help our customers enjoy their experience of the park. Please think about examples of how you have given good customer service to share with us.

Documents – You must bring proof of your right to work in the UK with you to the interview. This will be fully outlined to you in your email inviting you to interview.

Qualifications – Please bring your original certificates of Lifeguarding qualification with you.

If you are covered by an online training portal we will perform a qualification check on you at your interview.

Arrive on time – Sometimes it can’t be helped but always aim to arrive 10 – 15 minutes before your interview.

Dress Code – This is a professional interview and we will be looking to see how much pride you take in your personal appearance. Please dress as you would for any professional leisure industry interview.

Do some research – On our industry so that you can tell us how you can contribute to our business and it’s challenges.

Leadership and Personality – We are looking for natural leaders who can create the right working environment for our teams, so that they in turn can help our customers enjoy their experience of the park, in a safe environment. Please think about examples of how you can demonstrate a proactive approach with good judgement and forward planning in a commercial role.

Documents – You must bring proof of your right to work in the UK with you to the interview. This will be fully outlined to you in your email inviting you to interview.

Qualifications – Please bring all your certificates of qualification with you. For example: First Aid at Work certification.

If you are covered by an online training portal we will perform a qualification check on you at your interview.

As a member of the leadership team you will need to undergo a DBS check.

We will take copies of the documentation that we need from you at interview. You must bring all the required original documents with you to your interview.

We will need 3 original documents to verify your identity. The following documents are examples of what is acceptable: your passport, your photo ID Driving Licence, your full birth certificate, a bank statement with your home address, which must be less than 3 months old, or a tax document, such as a P60, which must be less than 12 months old. We will give you further guidance on accepted documentation in the email that we send out inviting you to interview.

If you have already signed up for the DBS update service please bring documentation showing your DBS number with you.